Privacy Policy
PIYO Studios
Unit 5/26 Rutherford Ct, Maddingley VIC 3340
Phone: 0483 927 932
Email: hello@piyostudios.com.au
1. Introduction
PIYO Studios is committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
2. Collection of Personal Information
We may collect personal information from you in a variety of ways, including when you:
- Book a class or session at PIYO Studios;
- Sign up for our newsletters or promotions;
- Contact us via phone, email, or through our website;
- Interact with us on social media; or
- Provide feedback or participate in surveys.
The types of personal information we may collect include, but are not limited to:
- Your name, contact details (email, phone number, address);
- Payment and billing details;
- Health-related information relevant to Pilates practice (where necessary);
- Preferences and interests related to our services.
3. Use of Personal Information
We collect your personal information for the following purposes:
- To provide and manage our services;
- To communicate with you regarding bookings, payments, and promotions;
- To personalize your experience and improve our offerings;
- To comply with legal obligations; and
- For marketing purposes (only with your consent).
4. Disclosure of Personal Information
We do not sell your personal information. However, we may disclose your personal information to:
- Third-party service providers assisting in business operations (e.g., payment processors, IT support);
- Regulatory bodies as required by law;
- Marketing platforms (only with your consent); and
- Health professionals if necessary for your safety and well-being.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes secure storage systems, access control measures, and encryption where applicable.
6. Accessing and Updating Your Personal Information
You have the right to request access to or correction of your personal information. If you would like to do so, please contact us at hello@piyostudios.com.au. We will respond to your request within a reasonable timeframe.
7. Complaints and Concerns
If you believe that we have breached the APPs or mishandled your personal information, you can contact us at hello@piyostudios.com.au. We will investigate your complaint and aim to resolve it promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
Commissioner (OAIC).
9. Contact Us
For any questions about this Privacy Policy or your personal information, please contact us at: PIYO Studios
Unit 5/26 Rutherford Ct, Maddingley VIC 3340
Phone: 0483 927 932
Email: hello@piyostudios.com.au